Answers to Your Most
Common Questions
Does the plan cost cover the VA's hourly rate?
You will pay your VA directly at the hourly rate you negotiate during the hiring process, giving you full control over their compensation. You can adjust their pay at any time, such as giving raises for excellent performance or setting up incentive plans like performance bonuses or commissions for appointments or sales. We’re here to guide you with insights from our experience and what’s working well for other clients, as well as our own team. Your VA will quickly become a valuable asset to your business.
What is the hourly rate of my VA?
The average hourly rate for our virtual assistants ranges from $3 to $6 per hour. Rates may vary based on the role, the VA's experience, and the specialized skills required.
What tasks can my VA manage?
Our virtual assistants can handle a broad spectrum of tasks, including administrative support, social media management, customer service, lead generation, content creation, and more. For decades, global industries and corporations have successfully outsourced these operations, often utilizing the same skilled talent pool we connect you with. Chances are, you’re already interacting with businesses leveraging this workforce! Specific tasks include data entry, appointment scheduling, email management, bookkeeping, graphic design, digital marketing, research, and beyond—freeing you to focus on growing your business.
How are VAs vetted and selected?
Our selection process is designed to identify and deliver top-tier talent. From thousands of applications, candidates undergo a rigorous two-round interview process before being presented to you. This ensures that only the most qualified and committed virtual assistants, eager to build a career with a company like yours, make it to the final stage.
Is it possible to hire a VA part-time?
Yes, you can hire a VA on a part-time basis, especially for roles requiring specific qualifications. Any position can be tailored to full-time or part-time hours based on your needs. Additionally, we offer discounted internship programs, allowing VAs to gain valuable skills through real-world experience.
How can I effectively manage my VA's tasks and ensure productivity?
We offer training and resources to help you track Key Performance Indicators (KPIs) and manage tasks efficiently. Popular tools like Trello, Asana, and ClickUp are excellent for organizing tasks, setting clear expectations, and monitoring your VA’s productivity.
What if my business needs change? Can I adjust the size of my VA team?
Absolutely! Our VAs are highly flexible, allowing you to easily scale their hours or adjust their responsibilities as your business needs change.
How is data security and confidentiality ensured?
We prioritize data security and ensure confidentiality by providing comprehensive training on best practices and recommending tools like LastPass to manage secure access to sensitive information. All VAs sign confidentiality agreements and adhere to strict data protection protocols.
What training do your VAs undergo?
We provide comprehensive initial and ongoing training for the most in-demand roles. For industry-specific needs, we can source VAs with the precise skills and experience required to support your business.
Is my VA equipped to handle specialized tasks or software?
Yes, our VAs are skilled in managing specialized tasks and software commonly used by U.S.-based teams. Many global corporations already rely on this same talent pool for their operations and development needs. If you have a unique requirement, chances are we’ve handled it before—just ask!
How can I get started?
It’s easy! Schedule a FREE consultation to discover how we can help you reclaim your time and take control of your life!